Over the last year we have asked the residents of Hull and East Riding, across multiple People’s Panel surveys, lots and lots about their opinions and experiences of traffic and transport in Hull.
Below is a summary, for the four key transport user types, of just some of the information we have collected; covering the problems they experience, what they think are the causes and solutions to these problems, why they chose the method of travel they do, and what they typically look like as a resident.
Car / Van Users
| Key Problems | Causes of Problems | Best Solutions | Why They Chose This Method | Other Considerations | What They Look Like |
|
• Congestion • Cost of parking |
• Road works / road improvements • Too many cycle lanes • Road layout / design • Too many bus lanes |
• Better coordinated road works |
• Speed • Practicality • Convenience • Lack of alternatives |
• State it would be more difficult than average to access work and shops / supermarket without a car. • Extremely difficult to encourage out of the car • More likely than average to say they need their car for work • Very reluctant to use public transport • Typically longer journeys |
• East Riding residents • Males • Group F: Older couples living in semi owner occupied semi detached properties • Group I: Economically active families in newer owner occupied detached and semi detached properties |
Pedestrians
| Key Problems | Causes of Problems | Best Solutions | Why They Chose This Method | Other Considerations | What They Look Like |
| • Pedestrian safety | • People choosing to travel by car when there are other alternatives | • Priority for public transport |
• Health / fitness reasons • Environmental reasons • Cost |
• Typically shorter journeys • Typically linear journeys (directly from one place to another) |
• Females • Residents from BAME backgrounds • Group G: Qualified professionals in large owner occupied houses • Group J: University students in private rented flats and houses • Group K: Educated young professions in private rented flats • Group L: Young, diverse families in private rented flats and terraces |
Cyclists
| Key Problems | Causes of Problems | Best Solutions | Why They Chose This Method | Other Considerations | What They Look Like |
|
• Air pollution • Cyclist safety |
• Too few off road cycle paths • People choosing to travel by car when there are other alternatives • Too many private cars on the road • Too many commercial goods vehicles in the city • Too few pedestrian / controlled crossings • Too few cycle lanes on the road |
• Priority for public transport • Priority for cyclists • Priority for pedestrians • Congestion charge zones • More expensive parking |
• Health / fitness reasons • Environmental reasons • Cost |
• Prefer dedicated cycle tracks away from the main road • Less satisfied than average with current levels of safety on the road • Typically shorter journeys • Typically linear journeys (directly from one place to another) |
• Males • Aged 45 – 54 • Group G: Qualified professionals in large owner occupied houses |
Public Transport Users
| Key Problems | Causes of Problems | Best Solutions | Why They Chose This Method | Other Considerations | What They Look Like |
| • Pedestrian safety |
• Too few off road cycle paths • People choosing to travel by car when there are other alternatives • Too many private cars on the road • Too few cycle lanes on the road Too few bus lanes |
• Improved bus / public transport system • Priority for public transport • Priority for cyclists • Priority for pedestrians • Diverting private vehicles away from the city centre • Congestion charge zones |
• Lack of alternatives • Cost • Good public transport links near to home |
• Place importance on frequency of service, reliability / punctuality, available routes and cost • Often using bus because they don’t have an alternative – car ownership is significantly low. |
• Aged 16 – 34 • Residents from BAME backgrounds • Group A: Pensioners in small public rented flats • Group C: Young families with dependent children living in high deprivation • Group D: Low income families living on traditional estates • Group J: University students in private rented flats and houses • Group L: Young, diverse families in private rented flats and terraces • Group M: Unemployed single males in purpose built social rented flats |
You can find out more about the different customer segments here: Hull City Council Customer Segmentation Model
The above is just a small sample of the wealth of information we have collected. You can access the full results of People’s Panel surveys covering travel and transport in Hull below:
|
July 2021 • Hull’s Roads and Traffic • Personal Travel and Transport • Using Alternatives to Motor Vehicles • Buses and Public Transport |
July 2021 Report July 2021 Additional Insight Report |
July 2021 Infographic |
|
September 2021 Cycling and Walking • Ability • Frequency • Changes in behaviours • Preferences Active Travel • Opinion • Important Vs needs improvement • Feelings of safety • Satisfaction |
September 2021 Report September 2021 Additional Insight Report |
September 2021 Infographic |
|
April 2022 • Travel to Work • Travel to School / College |
April 2022 Report | April 2022 Infographic |